Privacy Policy

Welcome to Buddys Journey. We do not regard your privacy, data safety, and your trekking, tours, and adventure in Nepal as a loading partner and not a fellow traveler. Each time you log in to our site, make an inquiry, book a holiday or call us, you provide us with personal information, we do not think about such a task lightly.

The given Privacy Policy explains that Buddys cares about your information, treats it with the necessary attention, openness, and respect, and drives you safely through the Himalayan trails.

Information We Collect

When attempting to provide convenience, individualized and believable services we may enumerate personal and non personal facts in the event of the following:

• Make an inquiry
• Subscribe to publications or newsletters.
• Book a hiking, sightseeing or travel agency.
• Request that they be provided with a customized itinerary.
• Contact us by forms, email or phone.

The personal data can include:

• Full name
• Email address
• Phone number
• Billing data(only on registering)
• Passport data (permit and legal papers)
• Travelling tastes and preferences, health information (where necessary), and special instructions.

Non-personal information may consist of:

• IP address
• Browser type and version
• Device type
• Views and visits to our site.
• General location (only region)

Such data will help us in the service improvement, your experience gain, and your safe and well-organized travels.

How We Use Your Information

The information we got is used in issues relating to your travelling experience like:

• Processing of bookings and payments.
• Travelling logistics and reservation.
• Critical trip notifications (itinerary, packing list, policies) sent.
• Response to inquiries and customer relations.
• Updating, newsletters or offers only at your request.
• Improving the websites and quality of services.
• Your personal data are not sold, rented, or traded to the third-party marketers.

However, we can also share necessary information with our partners, which we find reliable i.e. in case of the need to complete your trip only when necessary e.g. permits or bookings. Such sharing is limited and it is safeguarded by the need to maintain confidentiality.

How we defend your Information

• The data security is paramount to the adventure of Buddys.
• The use of secure servers, encryption and firewalls keeps your information secure.
• The transfer is executed on encrypted and trusted third-party gateways.
• We are not storing sensitive payment information in our servers.
• The personal data can only be accessed by authorized personnel who have been specially trained on the issues of data protection.
• We shall do all the technical and organizational means to safeguard your information.

Use of Cookies and Tracking Tools

• In our site, cookies are employed to enhance the experience of users, preferences and functionality.
• The cookies can be employed to know how to optimize our content and how to learn the user behavior.
• You can manage or manage cookies through the browser settings.

PS: some functionality of the webpage may fail as cookies are turned off although you can still browse.

The patterns of the usage of the site (e.g. Google Analytics) could also be analyzed with the help of analytics. The obtained data is all anonymous and is utilized to become better.

Third-Party Links

There could be a few links to third-party sites on our site such as travel insurance companies, government websites and services booking.

Please note:

• It is not the business of Buddys Journey to control the privacy practices and the contents of the external sites.
• We recommend that they need to amend their privacy policies prior to giving out personal information.

Your Rights

• As a favorite tourist, you have total control over your personal data. You have the right to:
• Get your personal details.
• Fix/ update your information.
• UNsubscribing to the newsletters or promotion.
• Destroy your data (based on the laws)
• To enjoy any of these rights, simply get in touch with us as follows. The responsiveness range is also reasonable.

Policy Updates

Buddys Journey has an opportunity to supplement this Privacy Policy with any changes in the legislation and technology or services. Any updates will be published on this page and will be effective.

We suggest that you should review this policy regularly to ensure that it is updated.

Contact Us

You can contact us in case you have any questions or concerns regarding this Privacy Policy, or regarding your personal data:

Buddys Journey
Email: info@buddysjourney.com
Phone: +977 9849959437
Office: Budhanilkantha 11, Kathmandu, Nepal
Website: www.buddysjourney.com

Trust at the Buddys Journey, we do not conceive to be obtained in a single step, but like a mountain journey. We have the pleasure of you entrusting to us, your adventures, as much as your information. The honour of carrying you this way.